Policies
Student Policy​
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We provide a safe learning environment where students are able to participate, engage, and learn. This means students are expected to show respectful behavior to other students and instructors and complete homework consistently. Because of our low instructor-to-student ratio, if a student is being disruptive, it hampers not only the student but other students' learning experience as well. If a student shows poor work habits by not participating during in-class activities or failure to complete homework, we will give them a warning. If the behavior is consistent we will communicate with the parent to discuss the best course of action. If problems are persistent, we reserve the right to remove them from the class. ​
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Attendance Policy​
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Our attendance policy is to alert us 24 hours prior to the session date and time or the session will be charged in their billing cycle. With a 24 hour notice of absence, we offer only one makeup session once a month. If a student is going to be late, please notify us.
Payment Policy
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The billing cycle starts at the time of payment and will be recurring monthly. Within that month, you will have the appropriate number of sessions specific to the program. We accept payment via credit card, Venmo, Zelle, cash, or check.
If you want to make changes to your payment or see your current plan and billing date, please click on the "Payment Portal" button.
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Monthly payments will stay the same throughout the year until May.
Cancellation Policy
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If cancelling a program during the month, students will have the sessions available until the end of the billing cycle. Please let us know 1 week before the next billing cycle to avoid charges. There are no refunds once charged. You may cancel on the payment portal but it will cancel at the end of the billing date.
Assessment Fee Cancellation: There is a $50 assessment fee that can be waived upon enrollment; however, this fee is non-refundable if the assessment is cancelled once scheduled.
Pickup Policy
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Please make every effort to pickup your student(s) on time. After 5 minutes of the scheduled class, there willbe a $5 late fee per 10 minutes.